Job Description

At Thames Water, we’re not just delivering water, we’re driving transformation. As we reshape how we serve our customers and operate our business, we’re looking for a Recoveries Process Lead to take the reins of our debt recovery systems and processes.

This is your chance to lead change where it counts, ensuring performance, governance, and customer outcomes are not only robust but future-ready.

What you will be doing as our Recoveries Process Lead

You will own the end-to-end Recoveries journey from strategy to execution. Working closely with internal teams and external partners to ensure our operations are efficient, compliant, and always customer-focused.

You will be a key player in shaping the future of our Recoveries function, driving continuous improvement and championing best practice across the board.

Key responsibilities:
  • Lead and optimise all Recovery systems, processes, and controls.
  • Align operations...
  • Apply for this Position

    Ready to join Pertemps? Click the button below to submit your application.

    Submit Application