Recruitment Associate

Job Title: Senior Associate – Delivery

Location: Mumbai

BU : WP - International

Level: Associate

About upGrad

Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more at

About Role:

We are looking for a proactive and detail-oriented Associate / Senior Associate to support program SME sourcing and hiring, The role involves coordinating with internal teams, and external stakeholders to source and onboard the right expertise for all International programs.

Roles & Responsibilities:

• Manage Freelancers who work on sourcing
• Work on LinkedIn, Naukri.com and other portals to source, vett and hire SME’s for upGrad International Programs.
• Conduct the 1st round of interview for interested SME’s to evaluate qualification, language and discuss roles and responsibilities, and negotiate cost
• Coordinate with the Content team for 2nd round of interviews where applicable
• Coordinate with the Delivery team for quarterly requirements and fulfilment and 2nd / 3rd round of interviews where applicable
• Serve as an escalation point for SME’s and Delivery team for any issues concerning the SME
• Manage the onboarding of the SME, not limited to the documentation and administration process

Desired Skills & Qualifications:

• Bachelor’s degree with 0–3 years of experience in program delivery, SME sourcing, or ED tech experience (preferred)
• Strong communication skills (verbal & written)
• Good analytical ability with working knowledge of MS Excel and basic data handling.
• Well-organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
• Ability to collaborate with cross-functional teams and adapt quickly to new processes.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.