Job Description
Looking to hire a Regional Business Head, based out of Mumbai.
About the Role
Responsible for growth and business P&L for Mumbai, Indore and Bhopal region. for a leading quick commerce company. Responsible for complete last mile delivery operation along with dark store management.
Responsibilities
- Accountability for P&L of the region.
- Co- owning the reposnsibility of category, purchase along with central teams for the assigned region
- Planning of the business expansion and scaling along with the manpower budgeting.
- Responsible for hiring right talents for the region along with gig workforce during festive times.
- Leading an overall team size of 6000+ comprising both blue and white collared employees and workers((bikers, delivery people, last mile delivery, pickers, packets etc).
- Responsible for maintaining key organizational metrics including on-time delivery, fill rate, IBND.
- Responsible for maintenance of stocks / inventory levels within the warehouse to ensure customer orders are fulfilled.
- Responsible for customer satisfaction and complaint in regards with service delivery.
Qualifications
- A senior business operations Head who has 12 to 15 years of experience working across quick commerce last mile delivery oparation or logistics delivery industry.
- Should have worked in Western India (Mumbai specifically) market
- MBA from premier institute candidate should have handled large volume business, should have experience in launching business in new markets.
- Strong in People Management and experience in handling large teams (white & blue collared work force).
- Understand the ecommerce and quick commerce industry.
- Strong stakeholder management skills as this role requires a lot to deal with corporate teams
- Demonstrated verbal and written communication skills, People management, Strong working knowledge of applicable Central, State and local laws pertaining to the employment relationship.
Required Skills
- Strong influence and interpersonal skills with stakeholder management experience.
- Demonstrated verbal and written communication skills.
- People management.
- Strong working knowledge of applicable Central, State and local laws pertaining to the employment relationship.
Preferred Skills
- Experience in quick commerce/ dark store management experience
- Experience in setting up processes for smooth functioning of business teams.
About the Role
Responsible for growth and business P&L for Mumbai, Indore and Bhopal region. for a leading quick commerce company. Responsible for complete last mile delivery operation along with dark store management.
Responsibilities
- Accountability for P&L of the region.
- Co- owning the reposnsibility of category, purchase along with central teams for the assigned region
- Planning of the business expansion and scaling along with the manpower budgeting.
- Responsible for hiring right talents for the region along with gig workforce during festive times.
- Leading an overall team size of 6000+ comprising both blue and white collared employees and workers((bikers, delivery people, last mile delivery, pickers, packets etc).
- Responsible for maintaining key organizational metrics including on-time delivery, fill rate, IBND.
- Responsible for maintenance of stocks / inventory levels within the warehouse to ensure customer orders are fulfilled.
- Responsible for customer satisfaction and complaint in regards with service delivery.
Qualifications
- A senior business operations Head who has 12 to 15 years of experience working across quick commerce last mile delivery oparation or logistics delivery industry.
- Should have worked in Western India (Mumbai specifically) market
- MBA from premier institute candidate should have handled large volume business, should have experience in launching business in new markets.
- Strong in People Management and experience in handling large teams (white & blue collared work force).
- Understand the ecommerce and quick commerce industry.
- Strong stakeholder management skills as this role requires a lot to deal with corporate teams
- Demonstrated verbal and written communication skills, People management, Strong working knowledge of applicable Central, State and local laws pertaining to the employment relationship.
Required Skills
- Strong influence and interpersonal skills with stakeholder management experience.
- Demonstrated verbal and written communication skills.
- People management.
- Strong working knowledge of applicable Central, State and local laws pertaining to the employment relationship.
Preferred Skills
- Experience in quick commerce/ dark store management experience
- Experience in setting up processes for smooth functioning of business teams.
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