Job Description

Our client is a well‑established multinational corporation launching an independent digital division. We are seeking an entrepreneurial E‑Commerce Operations Manager to spearhead this greenfield project.

Job Details

  • Reporting to: GM for APAC
  • Location: Puchong, Malaysia
  • This rare founder‑style role will build a proprietary e‑commerce platform from the ground up—starting with Malaysia as the global pilot market before scaling across APAC and eventually global markets.

The Role

  • Lead the setup of a new proprietary e‑commerce platform, defining the operational roadmap and store policies without an existing playbook.
  • Coordinate with cross‑functional teams including Product, Customer Service, Warehouse, and Logistics to establish a seamless fulfillment loop.
  • Formulate annual and quarterly operational plans to drive platform traffic, optimize conversion rates, and manage promotional campaigns.
  • P...

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