Regional Fulfilment Manager

Customer Service and Operations Manager

Salary $150k - $170k + Superannuation + Salary Packaging. Location Perth Processing Centre.

About the Role

Leading the Customer Service and Order Fulfilment function at our Perth site, this role sets a clear service vision and embeds a strong customer-first culture.

Responsibilities

• Through visible, supportive leadership, create an environment where safety, compliance, and service excellence go hand in hand.
• Oversee the planning and coordination of fulfilment activities to meet regional supply needs.
• Work closely with Lifeblood colleagues and partners to strengthen relationships and drive continuous improvement.
• Inspire, coach, and develop a dedicated 24/7 team of fulfilment specialists, empowering them to deliver accurate, timely, and compassionate service.
• Foster a high-performing, engaged team culture built on accountability, collaboration, ...