Regional IT Expert – Laboratory Software Integration & Customer Support

Regional IT Expert – Laboratory Software Integration & Customer Support

Apply for the Regional IT Expert – Laboratory Software Integration & Customer Support role at Anton Paar.

Are you ready to elevate IT support and provide expert consultation to customers using our laboratory software solution, AP Connect? This role offers the opportunity to support enterprise installations and deliver best‑in‑class IT support for Anton Paar’s digital solutions, ensuring seamless IT operations and secure, efficient integration of AP Connect.

Responsibilities

• Support customers’ IT departments across Asia‑Pacific to install and integrate AP Connect into their corporate IT infrastructures.
• Act as the primary point of contact for IT service inquiries regarding user management, server installations and instrument connections, ensuring timely and professional resolution of customer issues.
• Analyze and resolve system disruptions at the sec...