Job Description

Lead Success. Drive the Future of Customer Solutions.

Join Hilti as a Regional Manager, Field Customer Success and turn strategy into impact. You’ll lead a high-performing team to deliver exceptional implementation and lifecycle management for our most strategic ON!Track and Fleet Management customers. Your leadership will shape critical care, proactive growth, and renewals for big and jumbo fleet accounts—ensuring consistency, professionalism, and innovation across multiple states. By coaching and developing Field Customer Success Managers, you’ll set the standard for excellence and advance Hilti’s Lead 2030 vision—because stronger partnerships mean smarter solutions for every client.

What You'll do

  • Coordinate efforts of an entire team of Account Managers, Regional Managers, Division Managers, and Marketing team members to ensure best practices during implementation and facilitate change management in key accounts
  • Coor...

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