Job Description

Job Description

  • Monitor compliance to national and international quality standards and related regulations.
  • Participate in quality related activities such as audit, qualification program, claims etc.
  • Any other ad-hoc duties as assigned by the Management/Manager from time to time.
  • Act as a representative for operations to Internal and External Stakeholders
  • Manage stakeholder expectations and ensure timely completion of project deadlines.
  • Create and write Standard Operations Procedures
  • Create Process flowcharts.
  • Conduct Internal and External Training with operational staff.
  • Coordinate with IT team for enhancement systems integration
  • Manage testing for IT projects.
  • Support on daily operational issues.
  • Maintain SOP internally at a regional level.
  • Supporting Daily/Weekly/Monthly/KPI reports for customer.
  • Attend to customer request on timely ...

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