Regional Supervisor, Referrals

Overview

Schedule - Shift - Hours Full Time - Days

The primary function of the Regional Supervisor of Referrals is to oversee the referral process within their assigned region. This involves ensuring the smooth and efficient handling of referrals, maintaining the quality of services provided, and achieving productivity goals

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all of the duties that may be assigned.

• Actively identify, plan, and lead process improvement initiatives within the Referral Department.
• Identify operational priorities and manage team overtime, ensuring efficient use of time and resources.
• Regularly monitor and assess the productivity and quality metrics for the department. Identify areas of improvement, establish performance benchmarks, and develop strategies to meet or exceed these goals.
• Provide coaching and support to coordinators to optimize their performance.
• ...