Registered Brokerage Client Service Associate

Things You Get To Do:
Assist clients and broker partners by being the first point of contact on service needs and issues
Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks.
Researching and responding to clients' issues relating to form submissions, transfers, and various other operational items.
Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams.
Ensure new business paperwork is accurately and successfully submitted.
Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment
Ability to independently make decisions within general guidelines
Basic understanding of KYC and client onboarding processes...