Job Description
Key Responsibilities
- Manage end-to-end reinsurance claims activities, including generation of claims closings
- Receive and acknowledge claims requests within 24 hours, update status in internal systems
- Coordinate with reinsurers and internal teams to complete claims requirements
- Monitor claims throughout the lifecycle to ensure timely processing and compliance with quality and regulatory guidelines
- Adhere to defined claims KPIs, including bi-monthly and monthly follow-ups with clients and sources
- Ensure quality checks are completed prior to issuing debit notes, prioritizing interim payments and cash calls
- Support internal coordination for resolution of claims, accounting, and client issues
- Maintain accurate and complete claims documentation in shared repositories
- Provide sta...
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