Relationship Manager

Relationship Manager

(Business Development, SME Loans)

Responsibilities

• Identify and pursue potential SME clients (lead generation).

• Meet or exceed sales and relationship development targets.

• Upsell or cross-sell products and services based on client needs.

• Develop account plans and client strategies.

• Ensure a smooth onboarding process and excellent first experience.

• Build and maintain strong, long-term relationships with clients.
• Act as the main point of contact between the client and the company.

• Understand client needs, goals, and business operations.

• Conduct regular reviews of client accounts and usage.

• Handle client concerns or complaints effectively and efficiently.
• Coordinate with internal teams to resolve issues and provide support.

Requirements

• Bachelor's degree, ...