Job Description
Company Name: - Kotak Mahindra Bank (Bank Payroll)
Profile: - Relationship Manager (VRM)
Job Location:- Wagle Estate, Thane West
Salary:- 4.50 LPA (Plus upto 35K incentives monthly)
Responsibilities :-
- Manage and grow a portfolio of customers through regular virtual interaction on calls.
- Understand customer banking needs and recommend suitable Kotak products such as savings accounts, investments, insurance, loans, and digital solutions.
- Ensure high standards of customer service, relationship deepening, and cross-selling.
- Achieve monthly sales and revenue targets while maintaining compliance and quality parameters.
- Provide quick resolution to customer queries and ensure seamless digital banking experience.
- Work closely with internal teams to ensure smooth customer onboarding and issue resolution.
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