Relationship Manager

Description

The Relationship Manager will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and identifying opportunities for growth within their accounts. This role is ideal for freshers/entry-level candidates looking to develop their careers in client relationship management.

Responsibilities

• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Act as the primary point of contact for client inquiries and concerns.
• Identify opportunities for upselling and cross-selling services to clients.
• Conduct regular follow-ups and meetings with clients to assess their needs and provide solutions.
• Collaborate with internal teams to deliver exceptional service and resolve client issues promptly.
• Prepare and present reports on client engagement and feedback to management.

Skills a...