Relationship Manager

Responsibilities

• Manage and maintain strong relationships with assigned existing merchants.
• Drive TPV growth through cross‑selling and upselling of additional payment solutions.
• Proactively identify and resolve merchant issues to prevent churn.
• Conduct regular check‑ins, account reviews, and performance discussions.
• Support merchants on system enhancements, new features, and process improvements.

Job Requirements

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Experience in sales or business development within payment gateways, fintech, or e‑commerce.
• Proven track record of achieving and exceeding sales targets in merchant acquisition or payment services.
• Excellent negotiation, presentation, and relationship management skills.
• Self‑motivated, goal‑oriented, and passionate about driving digital payments adoption.
• Able to work independent...