Job Description
The Senior Account Manager is responsible for maintaining and expanding UQPAY's relationships with key clients, ensuring customer satisfaction, and driving business growth. This role involves close collaboration with financial institutions, corporate clients, and other partners, managing daily client relationships, coordinating project execution, resolving client issues, and delivering tailored solutions.
Key Responsibilities
- Manage and expand UQPAY's relationships with key clients, ensuring their needs are promptly addressed and efficiently handled.
- Gain a deep understanding of clients' businesses and needs, providing customized product and service recommendations to foster long-term partnerships.
- Coordinate cross-functional teams to ensure projects are delivered on time and meet client requirements.
- Analyze market trends and competitive landscape, proactively identifying potential opportunities to drive business growth.
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