Relationship Manager - Retail

We are looking for a highly skilled and experienced Relationship Manager to join our team. The ideal candidate will have professional experience in the BFSI industry, with a background in retail banking. This role is responsible for developing and maintaining strong client relationships, driving business growth, and ensuring high levels of customer satisfaction.

Roles and Responsibilities

• Customer Relationship Management:
• Develop and maintain strong relationships with existing and new customers to increase business growth.
• Provide excellent customer service and support to ensure high levels of customer satisfaction.
• Business Development:
• Identify and pursue new business opportunities to achieve sales targets.
• Collaborate with internal teams to develop and implement effective marketing strategies.
• Market Analysis:
• Analyze market trends and competitor activity to stay ahead in the market.
• Build and maintain a strong understanding of customer needs and preferences.

Job Requirements

• Experience & Knowledge:
• Strong knowledge of the BFSI industry, particularly in retail banking.
• Professional experience working with small finance banks or similar institutions is preferred.
• Skills:
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Strong analytical and problem-solving skills to analyze market trends.
• The ability to adapt to changing circumstances and priorities.