Job Description

  • Execution
  • Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
  • Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc.
  • Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required
  • Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC
  • Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team
  • Service Orientation
  • Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical He...

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