Relationship Manager

Job Description:

• Key stakeholder as part of the lead generation process to create sales opportunities for Ohmyhome.
• Ability to qualify potential customers/ leads effectively
• Actively drive engagement with customers to secure a sales appointment for our sales agent.
• Share with home buyers/sellers the value proposition of our products and services. Proactively drive cross selling and upselling of these products/services.
• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls).
• Be the voice of the customer to channel feedback to respective internal stakeholders.
• Coordinate and schedule appointments for the assigned Real Estate Consultants and assist to maximize sales opportunities for each call/enquiries
• Setting up and managing multiple threads of Whatsapp/in-house messaging systems communication
• active monitoring of CRM system to ensure c...