Relationship Manager

Job Description

Role: Relationship Manager – Health Insurance

Channel: Agency / POSP

location - Bhagalpur, Muzaffarpur, Balasore, Gaya/Sasaram, Dhanbad, Jamshedpur, Ranchi, Asansol, Gorakhpur, Lucknow, Aurangabad, Kolhapur, Kanpur, Visakhapatnam, Faridabad, Ghaziabad, Nagpur

Purpose of the Role:

• Meet and onboard potential POSP agents in assigned geographies.
• Service and manage existing POSPs to drive health insurance sales growth.
• Handle partner and customer queries with quick and satisfactory resolution.
• Coordinate with the Girnar Insurance HO team for smooth execution of sales and policy issuance.
• Conduct offline/online training and servicing sessions for POSPs.
• Build and leverage the local agent network for business expansion.
• Achieve assigned monthly sales targets.
• Take complete ownership of the assigned channel and territory.
• Travel frequently within the assigned region, as required.

Key Responsibilities:

• Managing strong relationships with agents and customers.
• Identifying customer health insurance needs and recommending suitable plans.
• Ensuring high levels of customer satisfaction and retention.
• Supporting POSPs throughout the policy lifecycle – sales, renewals, and basic servicing.
• Implementing local marketing and business development initiatives to grow the agent base.

Eligibility & Skills:

• Graduation in any stream.
• Strong communication and interpersonal skills.
• Basic awareness of Health Insurance products and processes.
• Experience: 1 to 3 years in Health Insurance / General Insurance (Agency background preferred).
• Sales-oriented mindset with willingness to work in a target-driven environment.
• Fluency in English and local language preferred.

About InsuranceDekho:

InsuranceDekho is a leading Insurtech startup providing a one-stop solution for Motor and Health Insurance in both B2B and B2C segments. Backed by Girnar Insurance Brokers Pvt. Ltd. (IRDAI License No. 588), InsuranceDekho operates across 350+ cities with partnerships across multiple insurers, offering seamless policy issuance, renewals, and claims support.

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