Job Description
Responsibilities
- Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels
- Reviews the production readiness of technology solution implementations and application deployments and coordinates next steps across the involved teams
- Oversees and provides guidance on analysis of performance trends and actions being taken for preventing potential impacts
- Effectively uses logic as a problem-solving tool
- Demonstrates understanding of statistical models for problem analysis
- Actively helps team members and makes suggestions to improve practices
Qualifications
- Typically requires 3+ years of relevant experience
- Requires in-depth knowledge and expertise in business intelligence tools. It is preferred to have experience managing Business Intelligence platforms including Qlik, MicroStrategy, Business Objects and Power BI.
- Perform...
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