Job Description

A dynamic tech firm is seeking a Remote Application Support Engineer to provide L2/L3 production support for a telecom application platform. This role involves incident ownership, SLA adherence, and high-quality troubleshooting. Candidates must have 3-5 years of experience in application or technical support, demonstrating strong communication skills and the ability to work in a fast-paced environment. The position requires proficiency in API troubleshooting and supports operations in the US Central Time zone.
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