Job Description

A BPO solutions firm is seeking an experienced Operations Manager to oversee daily operations and lead a team in a dynamic environment. The role includes managing client relationships, ensuring operational efficiency, and driving process improvements. Candidates should have at least 2 years of relevant experience, preferably in a BPO setting, strong leadership skills, and flexibility to adapt to changing work setups. This position is currently remote but may transition to on-site work when required.
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