Job Description
Our client, a forward-thinking healthcare technology company, is seeking a Remote Call Center-Patient Care Reps to join their team. As a Patient Care Rep, you will be part of the Patient Support Department supporting the Customer Service Team. The ideal candidate will demonstrate excellent communication skills, empathy, and problem-solving abilities, which will align successfully in the organization.
**Job Title:** Patient Care Rep
**Location:** Remote _(Must reside in Michigan, Ohio or Arizona)_
**Pay Range:** $18.00 ( MI & OH) $20.00 ( AZ)
**What's the Job?**
+ Provide exceptional service to patients regarding prescriptions, refills, billing, and delivery inquiries
+ Handle inbound calls and emails efficiently and professionally
+ Resolve pharmacy-related issues promptly and accurately
+ Document and enter data into the system with attention to detail
+ Maintain confidentiality and adhere to compliance standards
**W...
**Job Title:** Patient Care Rep
**Location:** Remote _(Must reside in Michigan, Ohio or Arizona)_
**Pay Range:** $18.00 ( MI & OH) $20.00 ( AZ)
**What's the Job?**
+ Provide exceptional service to patients regarding prescriptions, refills, billing, and delivery inquiries
+ Handle inbound calls and emails efficiently and professionally
+ Resolve pharmacy-related issues promptly and accurately
+ Document and enter data into the system with attention to detail
+ Maintain confidentiality and adhere to compliance standards
**W...
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