Job Description

A global technology firm in Kuala Lumpur is seeking a Customer Delivery Manager to oversee service delivery and ensure operational excellence. The role involves managing day-to-day operations, optimizing financial health, and fostering customer relationships. The ideal candidate has a degree in Computer Science and at least 10 years of experience in a customer-facing role, along with strong communication and collaboration skills. This position focuses on maximizing customer satisfaction and managing service performance.
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