Job Description

A leading operations management company is seeking a Client Operations Lead to manage ongoing client relationships in the Metro Manila area. This remote position involves guiding talent, ensuring operational alignment, and proactively addressing client concerns. Candidates should have 2–5 years of experience in BPO or client-facing roles, excellent English communication skills, and the ability to manage multiple accounts effectively. This hands-on leadership role is perfect for someone with a passion for client satisfaction and team coaching.
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