Job Description

Better Life Plans is seeking a compassionate and responsible Customer Excellence Team Member to help answer questions related to consumer debt and creditor lawsuits. Individuals should possess a strong attention to detail and be able to work both independently and as a team. If you are looking for a rewarding position with a great work environment, and a company where helping people on a daily basis is what we do best, then this is the place for you!


Responsibilities



  • · Take incoming telephone calls from customers.

  • · Make outbound calls to customers, providing updates and answering questions.

  • · Respond appropriately to customer objections and questions.

  • · Deliver accurate descriptions of products and/or services to customers.

  • · Navigate computer systems to properly assist the customer and locate customer data or other electronic information.

  • · Record each call by accurately...

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