Remote Client Success Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Account Manager - REMOTE. In this role, you will manage strategic customer accounts, ensuring they derive maximum value from our technology offerings. You will be the primary contact for your assigned customers, fostering long-term relationships and driving their success further through engagement and the adoption of new features. Your expertise in account management will be crucial in understanding customer workflows, addressing their challenges, and facilitating growth opportunities. Join us to make a meaningful impact in customer satisfaction and retention.

Accountabilities

• Act as primary CS contact for an assigned customer portfolio
• Understand production workflows, challenges, and priorities in relevant industries
• Conduct QBRs, success reviews, health-checks and value reporting
• Drive adoption of newly releas...