Job Description

A global BPO organization is seeking a Customer Support Manager to oversee a team supporting a U.S.-based client in the education and healthcare sectors. This remote full-time position demands strong leadership, customer service, and conflict-resolution skills. The ideal candidate will have experience using CRM systems and will be fluent in English. The role encompasses fostering a positive team culture, ensuring compliance with interaction standards, and transforming customer feedback into actionable insights. Join us and contribute to meaningful missions in the BPO industry.
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