Remote Customer Experience Support Specialist

Role Overview

We are seeking client-centered, dedicated individuals who enjoy assisting others and managing multiple tasks. You will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements.

This is well suited for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.

Key Responsibilities

• Assist clients with organizing and coordinating personalized plans
• Research, compare, and confirm reservation options using approved systems
• Provide accurate information and thoughtful recommendations based on client preferences and budget
• Communicate professionally and clearly with clients through email, phone, and messaging platforms
• Manage updates, changes, and service-related concerns in a timely manner
• Main...