Remote Customer Retention Specialist (Contractor AU Hours)

A remote hiring firm is looking for a Customer Retention Specialist to engage with customers who experience issues. This role requires a proactive approach in retaining users through follow-ups and exceptional service. Ideal candidates will have experience in customer retention or sales, excellent English communication, and strong administrative skills. As an independent contractor, you will enjoy flexibility while working remotely and need to be comfortable navigating CRM systems and managing customer engagement efficiently.
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