Job Description

Job Summary

The Elite Job is seeking a dedicated and customer-focused Remote Customer Service Agent to join our dynamic team. As a key point of contact for our customers, you will provide support via phone, email, and live chat, ensuring customer satisfaction by resolving inquiries and concerns efficiently. This is a remote position with flexible working hours, allowing you to balance work with your personal life while contributing to a high-performance team.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
  • Provide accurate information about products, services, and company policies.
  • Troubleshoot and resolve customer issues, escalating complex problems when necessary.
  • Maintain thorough records of customer interactions, feedback, and resolutions.
  • Collaborate with internal teams to improve customer service processes.
  • Hand...

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