Job Description

Looking for a full-time remote Customer Service role where your work matters and you can grow? At Booked by PSP, we support essential home services and invest in our people with training, AI-assisted tools, and clear career paths.

Why join Booked by PSP?

  • 100% remote work
  • Paid training & certifications (Power Selling Pros, ServiceTitan)
  • AI-assisted workflows so you can focus on the customer
  • Performance incentives & PTO credits
  • Global team (115+ CSRs across 9 countries)

What you'll do

  • Handle inbound and outbound calls for multiple client campaigns
  • Assist customers with home service needs like HVAC, plumbing, etc
  • Deliver professional, empathetic customer support
  • Acknowledging and resolving customer complaints.
  • Engage with a dynamic team of over 100 CSRs from 9 different countries.
  • Receive training on the Power Selling Pros CSR Certification Program.
  • Bec...

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