Job Description
About the Job Opportunity
We are looking for motivated and reliable individuals to fill a Remote Customer Support Associate position.
- Deliver timely professional support to clients via email, chat, and phone.
- Assist with scheduling follow-ups on general administrative tasks.
- Maintain accurate records of client interactions, collaborate internal teams to resolve issues, improve overall client satisfaction, identify opportunities to enhance processes and improve the client experience
- Strong written verbal communication skills - Excellent organizational multitasking abilities - Comfortable using digital tools email chat platforms for remote work .
- Ability to work independently managing priorities effectively- Previous experience in customer service administration support is preferred : Benefits
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