Job Description
Job Title: Remote (100% Work From Home) Customer Support Agent – Gaming Client
Job Type: Remote | Chat & Email Support
Compensation: ₹150 per hour
Working Hours: UK hours with partial overlap with US hours
>>>>> Follow Sygnext Company page for regular updates.
About the Role Job Description:
We are looking for a Remote Customer Support Agent to support a gaming client. The role involves handling customer queries via chat and email , ensuring timely, accurate, and friendly responses while maintaining a high level of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries through chat and email support Assist users with game-related issues, account queries, and general support
Communicate clearly and professionally with players
Use Discord for internal communication and customer interactions where required Follow support guidelines and maintain service quality standards
Escalate complex issues to the appropriate team when necessary Requirements:Must have own laptop or desktop with Windows 11 OS or above 16 GB RAM or above High-speed and stable internet connection Good working knowledge of Discord Strong written communication skills in English
Ability to work UK hours with partial availability during US hours Prior experience in customer support or gaming support is a plus
Comfortable working in a remote environment Nice to Have:
Previous experience supporting gaming or tech clients
Familiarity with online communities and gaming platforms
#Sygnext #Jobs #Remote Jobs #Supportjobs
Job Type: Remote | Chat & Email Support
Compensation: ₹150 per hour
Working Hours: UK hours with partial overlap with US hours
>>>>> Follow Sygnext Company page for regular updates.
About the Role Job Description:
We are looking for a Remote Customer Support Agent to support a gaming client. The role involves handling customer queries via chat and email , ensuring timely, accurate, and friendly responses while maintaining a high level of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries through chat and email support Assist users with game-related issues, account queries, and general support
Communicate clearly and professionally with players
Use Discord for internal communication and customer interactions where required Follow support guidelines and maintain service quality standards
Escalate complex issues to the appropriate team when necessary Requirements:Must have own laptop or desktop with Windows 11 OS or above 16 GB RAM or above High-speed and stable internet connection Good working knowledge of Discord Strong written communication skills in English
Ability to work UK hours with partial availability during US hours Prior experience in customer support or gaming support is a plus
Comfortable working in a remote environment Nice to Have:
Previous experience supporting gaming or tech clients
Familiarity with online communities and gaming platforms
#Sygnext #Jobs #Remote Jobs #Supportjobs
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