Job Description

Customer Support Specialist

Work from home opportunities

Candidate must have his/her own machine (we have Telecommute Program, certain amount will be reimbursed every 30 days upon employment)

Candidate must have a stable internet not lower than 50mbps

THIS POSITION IS FOR NIGHT SHIFT, CANDIDATE MUST BE WILLING TO START ASAP

OPEN TO CANDIDATES WITHIN NCR & NEARBY PROVINCES ONLY!

GRAVEYARD SHIFT

Job Description

  • Responds, analyze and provide technical support for the software system via telephone calls, email, web assists and/or remote desktop connection to address issue reports related to Nowcom/DealerCenter products and services.
  • Formulate trouble reports or tickets.
  • Develop cross-team relation in the company and coordinate with various departments to troubleshoot and provide First Service Response.
  • Assist clients with product information
  • Coordinate with sales staff ...

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