Job Description

A renowned tech firm is seeking a Customer Experience Cloud & AI SME to lead the design and optimization of self-service customer portals. This role focuses on integrating AI-driven solutions across platforms, enhancing customer engagement, and mentoring clients. Ideal candidates will have at least 2 years of experience with Salesforce Experience Cloud and an understanding of automation tools. The position offers remote flexibility and the opportunity to work on cutting-edge AI projects.
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