Remote E-Commerce Support Specialist – Online Work from Home

Job Summary

Houston Skilled Consultancy is seeking a highly motivated and detail-oriented Remote E-Commerce Support Specialist to join our dynamic team. This fully remote position offers the opportunity to provide exceptional support to our e-commerce operations, ensuring smooth customer experiences and efficient order management. The ideal candidate will be tech-savvy, organized, and passionate about delivering outstanding service in a fast-paced online retail environment.

Key Responsibilities

• Provide timely and professional support to customers through email, chat, and phone regarding orders, product inquiries, and technical issues.

• Manage and process online orders, returns, and exchanges accurately in the companys e-commerce system.

• Collaborate with cross-functional teams, including sales, logistics, and marketing, to resolve operational issues and improve the customer journey.

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