Remote Escalations Specialist - Customer Complaints

A growing e-commerce company is looking for a skilled Customer Complaints Specialist to join its support team. The role involves managing high-priority customer complaints, utilizing critical thinking and problem-solving skills to resolve issues effectively. Required qualifications include over 2 years in customer support with a focus on escalated complaints, proficiency in Zendesk, and exceptional English communication skills. This position supports a friendly, remote work culture with opportunities for personal growth. #J-18808-Ljbffr