Job Description

Job Summary

Tim Hortons is seeking a highly motivated and results-driven Remote Franchise Performance Manager – Western Canada to support and elevate the performance of franchised restaurants across the Western Canada region. This strategic role is responsible for building strong partnerships with franchisees, driving operational excellence, improving profitability, and ensuring brand standards are consistently met. Working remotely, the Franchise Performance Manager will act as a trusted business advisor, leveraging data, insights, and best practices to help franchise partners achieve sustainable growth while delivering exceptional guest experiences.

Key Responsibilities

  • Serve as the primary point of contact and strategic business partner for assigned franchisees across Western Canada.

  • Analyze restaurant performance metrics, financial results, and operational KPIs to identify opportunities for improvement.

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