Remote Front Desk

Remote Front Desk / Patient Experience Coordinator

Company: Unify Aesthetics
Location: Remote
Schedule:

• Monday–Friday: 9:00 AM – 5:00 PM
• On-call availability: Saturdays (for questions, light follow-ups, urgent patient needs)

Role Overview

Unify Aesthetics is seeking a detail-oriented and patient-focused Remote Front Desk / Patient Experience Coordinator to serve as the first point of contact for our patients. This role is critical to ensuring a seamless patient journey from initial inquiry through booking, treatment follow-ups, and ongoing relationship management.

The ideal candidate is highly organized, confident on the phone, knowledgeable about aesthetic treatments, and proactive in managing leads, appointments, and patient communications.

Key Responsibilities

Patient Communication & Front Desk Support

• Answer and manage incoming calls, texts, and messages in a professional, warm, and timely ma...