Job Description
Job Title: German Customer Support Representative
Location: Remote (Office located in Braga, Portugal)
Job Type: Full-time
Working Hours: 24/7 Rotating Shifts (Monday to Sunday)
Days Off: 2 Rotating Days Off per week
Salary: Competitive Salary Package
Job Overview:
We are seeking a proactive and reliable German Customer Support Representative to join our team. As a key member of our customer service department, you will be responsible for assisting German-speaking customers with their inquiries and ensuring a high level of customer satisfaction. This is a remote position, with the option to work from our office in Braga, Portugal, on a 24/7 rotating shift schedule, providing flexibility with 2 rotating days off each week.
Key Responsibilities:
- Deliver outstanding customer support in German via phone, email, and live chat.
- Effectively manage customer inquiries, provide solutions, and offer detailed product information.
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