Job Description

**Req ID:** 356589



NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.



We are currently seeking a Remote Healthcare incident manager to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).



NTT DATA, Inc. currently seeks an Incident Manager - **Full Time** - to join our team in **Mexico**



Location: Remote



This position will be a part of our team, as an Incident Manager you will be responsible for:



+ Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups

+ Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers

+ Assembles the resources nec...

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