Remote Hotel Operations Manager

Job Title

Remote Hotel Operations Manager (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary : $1,800 - 3,000 USD/month depending on experience

Schedule: Friday, Saturday, and Sunday 9:00am to 6:00pm Central, the rest of the pending hours between Monday - Thursday with flexibility

Job Overview

Our client is a boutique cabin hotel in the Texas Hill Country. We are hiring a Senior Hotel Operations Manager to own day-to-day hotel operations, guest experience, channel distribution, and revenue performance. This is a critical, senior-level role with direct impact on guest satisfaction, revenue, and business growth.

Responsibilities

• Guest Experience
  • Own all guest communications before, during, and after stays
  • Handle complaints, refunds, and service recovery professionally
  • Maintain 5-star hospitality standard...