Job Description

A transcription company is seeking an IT Help Desk Specialist who will provide technical support and ensure smooth IT operations remotely. This full-time role involves responding to client requests, diagnosing IT issues, and managing user accounts. Candidates should possess a degree in Computer Science or equivalent, with a minimum of 12 years of IT support experience. Strong knowledge of Windows and macOS, along with excellent problem-solving skills, is essential for this position.
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