Job Description

A prominent tech organization based in Medellín, Colombia, is seeking a Helpdesk Support Specialist (Level 1) to deliver essential IT support. This role involves logging tickets, performing basic troubleshooting, and collaborating with IT staff. Ideal candidates will have an associate's degree and experience with ticketing systems like Jira or Zendesk. Strong English communication skills (B2+) and attention to detail are crucial. Join us to contribute to an inclusive team, engaging with users in a dynamic environment.
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