Job Description

A technology company is seeking an IT Support Technician 1 to provide first-contact assistance in resolving user IT issues via various communication channels including phone, email, and Slack. The ideal candidate should have some experience in IT support or customer service roles, strong troubleshooting skills, and a good knowledge of operating systems like Windows, Mac, Linux, & iOS. This is a fully remote position offering a great work-life balance alongside dynamic challenges.
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