Job Description

A leading professional services firm in Toronto is seeking an ITSM Senior Analyst to enhance IT service management processes using tools like ServiceNow. The role involves monitoring compliance, designing effective processes, and collaborating with various teams. Ideal candidates will have 5-8 years of experience in IT management and be well-versed in ITIL frameworks. The position offers competitive compensation and a supportive work culture focusing on growth and well-being.
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