Job Description

An educational technology company in Bogotá is seeking a Technical Support Specialist (Level 2) to ensure quality service on Open edX platforms. Responsibilities include managing technical incidents, proactive monitoring, and documenting solutions. Candidates should have a background in Systems Engineering or IT, 6 months of technical support experience, basic Linux/Windows knowledge, and conversational English. The role offers a full-time position with a flexible schedule and monthly compensation of COP $3,000,000 to $4,200,000.
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