Job Description
Daily Responsibilities:
Provide strategic leadership, coordinating the technical team responsible for sustaining and evolving Linux and Windows environments, ensuring high-availability service delivery for external hosting clients and internal users.
Manage performance by defining, monitoring, and elevating Service Level Agreements (SLAs/SLOs) and operational indicators across the entire server ecosystem.
Lead infrastructure modernization initiatives, focusing on standardization, routine automation, and eliminating manual tasks and technical debt.
Serve as the front line for critical incident management, ensuring rapid service restoration, efficient stakeholder communication, and conducting Root Cause Analysis (RCA).
Coordinate the server and service lifecycle, including planning migrations, upgrades, and implementing new infrastructure technologies.
Oversee security and compliance practices, including system hardening, patch mana...
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